Find answers to your burning questions.
Quick and Easy
We want you to be able to find all answers.
This is why we created this little guide

General Product Questions
Here you find the most common questions asked regarding our products
Duration: 3 minutes

Cleaning Instructions
Luxury goods require luxury care. Find out how to clean your products
Duration: 2 minutes

Returns
Everything you need to know in case you have to return your products
Duration: 3 minutes

Delivery
We know you want your products quickly. Find out more here
Duration: 3 minutes

Account and Other
Find answers regarding your account and other questions
Duration: 3 minutes

Payment and Orders
All you need to know about your order and payments
Duration: 3 minutes
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One of our agents responds as soon as possible.
Within 24 hours

One of our agents responds as soon as possible.
Within 24 hours

One of our agents responds as soon as possible.
Within 24 hours
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